9/6/14
I had a shitty
Saturday guys. Usually Sundays are the
bad ones, but this week it was Saturday.
Firstly, I come into
work and realize I don’t have my apron because I switched cars and UGH. And when I come into work without an apron
that means I don’t have my employee card to clock in, a nametag, ANYTHING.
So I ask my manager
for a new card, nametag, and apron and he obliges; except he tells me he
doesn’t have any more aprons. Well how
the hell am I supposed to serve without an apron.
So I go out to my car to grab some
pens and another manager is walking in as well as a fellow server and I call
out to her asking if she has a spare apron in her car. No.
But the manager says
there’s extra in the office.
“I asked John and he told me there
aren’t any more.”
“There were five last night when I
closed, there’s no way he gave five away since he opened this morning. I’ll get
you one.”
So John was
lying. I get an apron.
The rest of the day
goes by quickly and easily until an hour before I get to leave.
I get sat with a
family. A grandmother, mother, and three
children between the ages of under 1 and 10ish.
The first thing they ask is if Iced
Tea is free.
No.
Then I’ll have water. With lemon.
So the question that
always pops into my head here is “do I make my life easier by bringing them
extra lemons to begin with, or do I give them one lemon slice to irritate them
knowing they want to make free lemonade with their water?”
I chose to irritate them.
“Um, I’m gonna need a lot more lemon
than that. And blue sugar.”
“I’m sorry, we don’t carry blue
sugar. We carry the yellow, pink, and
white and they’re all in the little catty at the end of the table there.”
“hm.”
They’re ready to
order.
“How much are mozzarella sticks?”
“8.99”
“FOR MOZZARELLA STICKS??”
“Yes.”
“How many do you get??”
“Eight.”
“So a dollar per mozzarella stick”
“Yes.”
“Well we don’t want those.”
“Okay, that’s alright. What would
you like today?”
They order a different
appetizer, kids meals (with mozzarella sticks as the side so they can mooch off
the children), and two meals.
“What side comes with this chicken?”
“White rice.”
We have realized that they're looking at a menu right? That has descriptions of everything... And even pictures! WOAH!
“Can I get something else instead?”
“Of course, for no charge you can do French fries, mashed
potatoes, fruit, or vegetables. For an
upcharge you can do onion rings, a side salad, or a cup of soup.”
“How much of an upcharge?”
“It depends on which one you’re
thinking about”
“The salad.”
“It’s 2.49 to get the salad instead
of a different side.”
“2.49??”
“Yes. A salad on it’s own would be
4.49.”
Hmmm. Okay I’ll do a salad and
mashed potatoes.”
I made sure to explain
once again that you could only substitute one side for the side of rice she was
getting rid of and she still wanted both. Okay.
After they’ve eaten
and gone through their meal, which went smoothly and they were very kind to me
throughout the time spent at the table.
There were no rude comments or anything like that. I drop off their bill and when I pass by the
next time they’re sitting looking over the bill and they call me over.
“Why am I being charged for both the
mashed potatoes and the salad? I thought one of them came with the meal.”
“Well the salad is what came as the
side instead of the rice. It’s normally
4.49 but you’ve been charged 2.49 since you chose not to get the rice.”
“How come I’m being charged for the
mashed potatoes?”
Have you caught on to
my frustration yet?
I explain again what
I’ve already explained and the daughter finally understands. She nods to me that I can walk away now and
she’ll handle explaining the rest.
That was my shitty
Saturday guys. Don’t worry there’s more
to come.
Comment down below if
you’re in the service industry and you have a funny story
Or if you’d like to
read more of the crazy things that happen to me as a server!
Also side note: I will
be posting less now that I’m in school.
I just spend too much time typing already! But for regular Monday and Fridays videos,
make sure to check out my channel. The link is on the side bar to the right! Have
a great week nerds!
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